When the Lelacheur family began providing moving services in the early 1900s, our fleet was comprised of horses and mules. Just think about that. That’s how long we’ve been around.
Fast forward to today and we have upgraded to trucks, vans, and other moving vehicles that help us serve many more people.
But how have we been able to sustain this level of longevity in such a competitive industry?
Simple, it all comes down to the core company values that have helped us to provide our clients with the best moving service around.
Customer First
Without our customers, we know our business wouldn’t exist. That’s why we make it our top priority to provide a customer-centric moving experience to all those who do business with us.
What does this look like?
- A variety of services to choose from – We don’t just move your belongings. We want to help make every step of the process as convenient as possible for you and your family. That’s why we also provide packing, unpacking, and storage services to our clients.
- Going the extra mile (literally) – Unlike many other moving companies, we offer long-distance moving solutions. We even help clients relocate internationally!
- Residential and corporate services – we realize homeowners aren’t the only ones who need help moving their belongings. That’s why we provide corporate moving and office relocation solutions in addition to our residential services!
When you’ve been in the business for over 100 years as our family has, you’re going to have some setbacks. But over time, we’ve realized that the best way to overcome these challenges is by maintaining a positive outlook on the situation.
This mindset is adopted by every one of our employees and has been instrumental in helping us to find effective solutions to the problems we face.
Integrity is at the heart of our business and that is one of the reasons we apply a policy of complete transparency with our customers. We’ll answer any and all questions you may have so you can fully understand our services and the processes we use.
This dedication to service has helped us to achieve an A+ rating by the Better Business Bureau – a body responsible for rating businesses on the level of service they provide to customers.
Call us old fashioned, but we believe when we say we’re going to do something, we do it – and we do it right. We’re committed to delivering on our promises on time, every time.
We use a strict hiring policy to make sure each one of our employees are qualified to provide our customers with the highest level of service possible. This process involves a number of factors, including:
- Background checks
- Drug and alcohol policies
- Driving tests
- Seasonal training
It is the careful selection of our employees that has made Western Moving a company that you can count on!
The Lelacheur family would not have lasted 100+ years in the moving business if we weren’t passionate about what we do. At Western Moving, we love helping people with their moving needs!
The passion for what we do motivates us to continually improve our services and strive for perfection.
